Returns & Exchanges
Chinatown Country Club offers a 14-day return window for all full-priced items, provided they are in their original, unworn condition with all tags attached. Please note that certain limited-edition releases and sale items are considered final sale and are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to avoid a restocking fee.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are removed or covered.
- 4.Drop Off & Refund
Drop your package at any authorized courier location; once received and inspected by our team, your refund will be processed to your original payment method within 5-7 business days.